privacy policy

Effective Date: January 2025

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At the Raleigh County Healthy Families Alliance and Support Center, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, and use the services provided through the Site, including the Contact Form and Event RSVP features.

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By using the Site, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with the Site. The types of information we collect include:

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• Contact Form Submissions: When you submit the contact form, we collect the information you provide, such as your name, email address, phone number (if provided), and any other content you include in the message.

• Event RSVPs: When you RSVP for an event, we may collect your name, email address, and other relevant details to manage the event.

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We do not collect sensitive personal information (such as social security numbers, payment information, etc.) through the Site.

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2. How We Use Your Information

We use the personal information you provide for the following purposes:

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• To Respond to Inquiries: If you contact us through the Contact Form, we use your information to respond to your request for more information.

• To Manage Event RSVPs: We use the information submitted through event RSVPs to manage and communicate details regarding events.

• To Improve Our Services: We may use your information to improve the content and functionality of the Site, enhance user experience, and tailor our services to better meet your needs.

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3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable security measures to protect it. However, please be aware that no data transmission over the internet or storage system can be 100% secure, and we cannot guarantee the absolute security of your information.

We restrict access to your personal information to only those who need it to perform their tasks. We also use standard safeguards, such as encryption and firewalls, to protect the data we collect.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

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• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site or conducting our services (e.g., website hosting). These third parties are obligated to protect your information and are not permitted to use it for any other purpose.

• Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or abuse.

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5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on the Site. A "cookie" is a small text file that is stored on your device to track your interactions with the Site. Cookies may help us remember your preferences and improve the performance of the Site.

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You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of the Site may not function properly without cookies.

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6. Third-Party Links

The Site may contain links to third-party websites. These external sites are not operated or controlled by us, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites before submitting personal information to them.

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7. Your Rights and Choices

You have the right to access, update, or delete the personal information you have provided to us. If you would like to make a request regarding your personal information or have questions about how we handle your data, please contact us using the information below.

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You may also choose not to submit certain information to us, but this may limit your ability to use certain features of the Site (e.g., submitting a contact form or RSVPing for an event).

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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9. Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to request access to or delete your personal information, please contact us at:

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Raleigh County Healthy Families Alliance and Support Center
1340 Ritter Drive 

Daniels, WV 
Phone: 304-253-1100
Email: healthyfamilies@raleighfsc.org